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- name: New Device
- description: Report an unsupported device
- title: Request support for <productname>
- labels: ["new device"]
- body:
- - type: markdown
- attributes:
- value: |
- This form is for reporting a **New Device**. If you are looking for general help, including cases where you do not see anything in the log, see [Discussions](https://github.com/make-all/tuya-local/discussions).
- Thank you for reporting your unsupported device. Please provide as much information as you can. Because the developers are busy, new device requests will be prioritised as follows:
- 1. Pull requests
- 2. Issues with logs and QueryThingsDataModel API results or equivalent
- 3. Issues with logs and enough dps info to make a useful config.
- 4. Issues with logs and a tested config
- - type: textarea
- id: log
- attributes:
- label: Log message
- description: |
- Please paste the Warning level log message containing a dps list which is output when you attempt to add the device and are presented with a list of non-matching devices.
- Alternatively, if you already added the device, you can turn on debug logging for a minute or so, and find a message in the log with `full_poll: true`.
- placeholder: Reports without logs will be immediately closed
- render: text
- validations:
- required: true
- - type: textarea
- id: data_model
- attributes:
- label: DPS information
- description: |
- Preferred data is QueryThingsDataModel API result from iot.tuya.com
- If you do not have access to iot.tuya.com, but have other ways of obtaining dps information, the minimum info required is the numeric dp id, name/description, data type, and for settable dps, the range for numeric values, and the list of possible values for enum values.
- render: text
- validations:
- required: true
- - type: input
- id: productid
- attributes:
- label: Product ID
- description: |
- The product ID or productKey for the device.
- You can get this from the same iot.tuya.com API functions that provide the local key or from `tinytuya scan` or other tools doing local discovery
- - type: input
- id: productname
- attributes:
- label: Product Name
- description: The product name (usually brand and model name/number)
- - type: textarea
- id: info
- attributes:
- label: Information about how the device functions
- description: |
- Put any additional information here. Remember the developers are not familiar with your device, so any explanations of how it functions, links to manuals or even marketing webpages are useful.
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