developer-guidelines.sgml 24 KB

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  1. <!DOCTYPE book PUBLIC "-//OASIS//DTD DocBook V4.1//EN">
  2. <book>
  3. <title>Nagios Plug-in Developer Guidelines</title>
  4. <bookinfo>
  5. <authorgroup>
  6. <author>
  7. <firstname>Karl</firstname>
  8. <surname>DeBisschop</surname>
  9. <affiliation>
  10. <address><email>karl@debisschop.net</email></address>
  11. </affiliation>
  12. </author>
  13. <author>
  14. <firstname>Ethan</firstname>
  15. <surname>Galstad</surname>
  16. <authorblurb>
  17. <para>Author of Nagios</para>
  18. <para><ulink url="http://www.nagios.org"></ulink></para>
  19. </authorblurb>
  20. <affiliation>
  21. <address><email>netsaint@linuxbox.com</email></address>
  22. </affiliation>
  23. </author>
  24. <author>
  25. <firstname>Hugo</firstname>
  26. <surname>Gayosso</surname>
  27. <affiliation>
  28. <address><email>hgayosso@gnu.org</email></address>
  29. </affiliation>
  30. </author>
  31. <author>
  32. <firstname>Subhendu</firstname>
  33. <surname>Ghosh</surname>
  34. <affiliation>
  35. <address><email>sghosh@sourceforge.net</email></address>
  36. </affiliation>
  37. </author>
  38. <author>
  39. <firstname>Stanley</firstname>
  40. <surname>Hopcroft</surname>
  41. <affiliation>
  42. <address><email>stanleyhopcroft@sourceforge.net</email></address>
  43. </affiliation>
  44. </author>
  45. </authorgroup>
  46. <pubdate>2002</pubdate>
  47. <title>Nagios plug-in development guidelines</title>
  48. <revhistory>
  49. <revision>
  50. <revnumber>0.4</revnumber>
  51. <date>2 May 2002</date>
  52. </revision>
  53. </revhistory>
  54. <copyright>
  55. <year>2000 2001 2002</year>
  56. <holder>Karl DeBisschop, Ethan Galstad,
  57. Hugo Gayosso, Stanley Hopcroft, Subhendu Ghosh</holder>
  58. </copyright>
  59. </bookinfo>
  60. <preface id="preface"><title>Preface</title>
  61. <para>The purpose of this guidelines is to provide a reference for
  62. the plug-in developers and encourage the standarization of the
  63. different kind of plug-ins: C, shell, perl, python, etc.</para>
  64. <para>Nagios Plug-in Development Guidelines Copyright (C) 2000-2003
  65. (Karl DeBisschop, Ethan Galstad, Stanley Hopcroft, Subhendu Ghosh, Ton Voon, Jeremy T. Bouse)</para>
  66. <para>Permission is granted to make and distribute verbatim
  67. copies of this manual provided the copyright notice and this
  68. permission notice are preserved on all copies.</para>
  69. <para>The plugins themselves are copyrighted by their respective
  70. authors.</para>
  71. </preface>
  72. <article>
  73. <section id="DevRequirements"><title>Development platform requirements</title>
  74. <para>
  75. Nagios plugins are developed to the GNU standard, so any OS which is supported by GNU
  76. should run the plugins. While the requirements for compiling the Nagios plugins release
  77. is very small, to develop from CVS needs additional software to be installed. These are the
  78. minimum levels of software required:
  79. <literallayout>
  80. gnu make 3.79
  81. automake 1.6
  82. autoconf 2.54
  83. gettext 0.11.5
  84. </literallayout>
  85. To compile from CVS, after you have checked out the code, run:
  86. <literallayout>
  87. tools/setup
  88. ./configure
  89. make
  90. make install
  91. </literallayout>
  92. </para>
  93. </section>
  94. <section id="PlugOutput"><title>Plugin Output for Nagios</title>
  95. <para>You should always print something to STDOUT that tells if the
  96. service is working or why its failing. Try to keep the output short -
  97. probably less that 80 characters. Remember that you ideally would like
  98. the entire output to appear in a pager message, which will get chopped
  99. off after a certain length.</para>
  100. <section><title>Print only one line of text</title>
  101. <para>Nagios will only grab the first line of text from STDOUT
  102. when it notifies contacts about potential problems. If you print
  103. multiple lines, you're out of luck. Remember, keep it short and
  104. to the point.</para>
  105. </section>
  106. <section><title>Verbose output</title>
  107. <para>Use the -v flag for verbose output. You should allow multiple
  108. -v options for additional verbosity, up to a maximum of 3. The standard
  109. type of output should be:</para>
  110. <table id="verbose_levels"><title>Verbose output levels</title>
  111. <tgroup cols="2">
  112. <thead>
  113. <row>
  114. <entry><para>Verbosity level</para></entry>
  115. <entry><para>Type of output</para></entry>
  116. </row>
  117. </thead>
  118. <tbody>
  119. <row>
  120. <entry align=center><para>0</para></entry>
  121. <entry><para>Single line, minimal output. Summary</para></entry>
  122. </row>
  123. <row>
  124. <entry align=center><para>1</para></entry>
  125. <entry><para>Single line, additional information (eg list processes that fail)</para></entry>
  126. </row>
  127. <row>
  128. <entry align=center><para>2</para></entry>
  129. <entry><para>Multi line, configuration debug output (eg ps command used)</para></entry>
  130. </row>
  131. <row>
  132. <entry align=center><para>3</para></entry>
  133. <entry><para>Lots of detail for plugin problem diagnosis</para></entry>
  134. </row>
  135. </tbody>
  136. </tgroup>
  137. </table>
  138. </section>
  139. <section><title>Screen Output</title>
  140. <para>The plug-in should print the diagnostic and just the
  141. synopsis part of the help message. A well written plugin would
  142. then have --help as a way to get the verbose help.</para>
  143. <para>Code and output should try to respect the 80x25 size of a
  144. crt (remember when fixing stuff in the server room!)</para>
  145. </section>
  146. <section><title>Return the proper status code</title>
  147. <para>See <xref linkend="ReturnCodes"> below
  148. for the numeric values of status codes and their
  149. description. Remember to return an UNKNOWN state if bogus or
  150. invalid command line arguments are supplied or it you are unable
  151. to check the service.</para>
  152. </section>
  153. <section><title>Plugin Return Codes</title>
  154. <para>The return codes below are based on the POSIX spec of returning
  155. a positive value. Netsaint prior to v0.0.7 supported non-POSIX
  156. compliant return code of "-1" for unknown. Nagios supports POSIX return
  157. codes by default.</para>
  158. <para>Note: Some plugins will on occasion print on STDOUT that an error
  159. occurred and error code is 138 or 255 or some such number. These
  160. are usually caused by plugins using system commands and having not
  161. enough checks to catch unexpected output. Developers should include a
  162. default catch-all for system command output that returns an UNKNOWN
  163. return code.</para>
  164. <table id="ReturnCodes"><title>Plugin Return Codes</title>
  165. <tgroup cols="3">
  166. <thead>
  167. <row>
  168. <entry><para>Numeric Value</para></entry>
  169. <entry><para>Service Status</para></entry>
  170. <entry><para>Status Description</para></entry>
  171. </row>
  172. </thead>
  173. <tbody>
  174. <row>
  175. <entry align=center><para>0</para></entry>
  176. <entry valign=middle><para>OK</para></entry>
  177. <entry><para>The plugin was able to check the service and it
  178. appeared to be functioning properly</para></entry>
  179. </row>
  180. <row>
  181. <entry align=center><para>1</para></entry>
  182. <entry valign=middle><para>Warning</para></entry>
  183. <entry><para>The plugin was able to check the service, but it
  184. appeared to be above some "warning" threshold or did not appear
  185. to be working properly</para></entry>
  186. </row>
  187. <row>
  188. <entry align=center><para>2</para></entry>
  189. <entry valign=middle><para>Critical</para></entry>
  190. <entry><para>The plugin detected that either the service was not
  191. running or it was above some "critical" threshold</para></entry>
  192. </row>
  193. <row>
  194. <entry align=center><para>3</para></entry>
  195. <entry valign=middle><para>Unknown</para></entry>
  196. <entry><para>Invalid command line arguments were supplied to the
  197. plugin or the plugin was unable to check the status of the given
  198. hosts/service</para></entry>
  199. </row>
  200. </tbody>
  201. </tgroup>
  202. </table>
  203. </section>
  204. <section id="thresholdformat"><title>Threshold range format</title>
  205. <para>Thresholds ranges define the warning and critical levels for plugins to
  206. alert on. The theory is that the plugin will do some sort of check which returns
  207. back a numerical value, or metric, which is then compared to the warning and
  208. critical thresholds.
  209. This is the generalised format for threshold ranges:</para>
  210. <literallayout>
  211. [@]start:end
  212. </literallayout>
  213. <para>Notes:</para>
  214. <orderedlist>
  215. <listitem><para>start < end</para>
  216. </listitem>
  217. <listitem><para>start and ":" is not required if start=0</para>
  218. </listitem>
  219. <listitem><para>if range is of format "start:" and end is not specified,
  220. assume end is infinity</para>
  221. </listitem>
  222. <listitem><para>to specify negative infinity, use "~"</para>
  223. </listitem>
  224. <listitem><para>alert is raised if metric is outside start and end range
  225. (inclusive of endpoints)</para>
  226. </listitem>
  227. <listitem><para>if range starts with "@", then alert if inside this range
  228. (inclusive of endpoints)</para>
  229. </listitem>
  230. </orderedlist>
  231. <para>Note: Not all plugins are coded to expect ranges in this format. It is
  232. planned for a future release to
  233. provide standard libraries to parse and compare metrics against ranges. There
  234. will also be some work in providing multiple metrics.</para>
  235. </section>
  236. <section><title>Performance data</title>
  237. <para>Performance data is defined by Nagios as "everything after the | of the plugin output" -
  238. please refer to Nagios documentation for information on capturing this data to logfiles.
  239. However, it is the responsibility of the plugin writer to ensure the
  240. performance data is in a "Nagios plugins" format.
  241. This is the expected format:</para>
  242. <literallayout>
  243. 'label'=value[UOM];[warn];[crit];[min];[max]
  244. </literallayout>
  245. <para>Notes:</para>
  246. <orderedlist>
  247. <listitem><para>space separated list of label/value pairs</para>
  248. </listitem>
  249. <listitem><para>label can contain any characters</para>
  250. </listitem>
  251. <listitem><para>the single quotes for the label are optional. Required if
  252. spaces, = or ' are in the label</para>
  253. </listitem>
  254. <listitem><para>label length is arbitrary, but ideally the first 19 characters
  255. are unique (due to a limitation in RRD). Be aware of a limitation in the
  256. amount of data that NRPE returns to Nagios</para>
  257. </listitem>
  258. <listitem><para>to specify a quote character, use two single quotes</para>
  259. </listitem>
  260. <listitem><para>warn, crit, min or max may be null (for example, if the threshold is
  261. not defined or min and max do not apply). Trailing unfilled semicolons can be
  262. dropped</para>
  263. </listitem>
  264. <listitem><para>min and max are not required if UOM=%</para>
  265. </listitem>
  266. <listitem><para>value, min and max in class [-0-9.]. Must all be the
  267. same UOM</para>
  268. </listitem>
  269. <listitem><para>warn and crit are in the range format (see
  270. <xref linkend="thresholdformat">)</para>
  271. </listitem>
  272. <listitem><para>UOM (unit of measurement) is one of:</para>
  273. <orderedlist>
  274. <listitem><para>no unit specified - assume a number (int or float)
  275. of things (eg, users, processes, load averages)</para>
  276. </listitem>
  277. <listitem><para>s - seconds (also us, ms)</para></listitem>
  278. <listitem><para>% - percentage</para></listitem>
  279. <listitem><para>B - bytes (also KB, MB, TB)</para></listitem>
  280. <listitem><para>c - a continous counter (such as bytes
  281. transmitted on an interface)</para></listitem>
  282. </orderedlist>
  283. </listitem>
  284. </orderedlist>
  285. <para>It is up to third party programs to convert the Nagios plugins
  286. performance data into graphs.</para>
  287. </section>
  288. </section>
  289. <section id="SysCmdAuxFiles"><title>System Commands and Auxiliary Files</title>
  290. <section><title>Don't execute system commands without specifying their
  291. full path</title>
  292. <para>Don't use exec(), popen(), etc. to execute external
  293. commands without explicity using the full path of the external
  294. program.</para>
  295. <para>Doing otherwise makes the plugin vulnerable to hijacking
  296. by a trojan horse earlier in the search path. See the main
  297. plugin distribution for examples on how this is done.</para>
  298. </section>
  299. <section><title>Use spopen() if external commands must be executed</title>
  300. <para>If you have to execute external commands from within your
  301. plugin and you're writing it in C, use the spopen() function
  302. that Karl DeBisschop has written.</para>
  303. <para>The code for spopen() and spclose() is included with the
  304. core plugin distribution.</para>
  305. </section>
  306. <section><title>Don't make temp files unless absolutely required</title>
  307. <para>If temp files are needed, make sure that the plugin will
  308. fail cleanly if the file can't be written (e.g., too few file
  309. handles, out of disk space, incorrect permissions, etc.) and
  310. delete the temp file when processing is complete.</para>
  311. </section>
  312. <section><title>Don't be tricked into following symlinks</title>
  313. <para>If your plugin opens any files, take steps to ensure that
  314. you are not following a symlink to another location on the
  315. system.</para>
  316. </section>
  317. <section><title>Validate all input</title>
  318. <para>use routines in utils.c or utils.pm and write more as needed</para>
  319. </section>
  320. </section>
  321. <section id="PerlPlugin"><title>Perl Plugins</title>
  322. <para>Perl plugins are coded a little more defensively than other
  323. plugins because of embedded Perl. When configured as such, embedded
  324. Perl Nagios (ePN) requires stricter use of the some of Perl's features.
  325. This section outlines some of the steps needed to use ePN
  326. effectively.</para>
  327. <orderedlist>
  328. <listitem><para> Do not use BEGIN and END blocks since they will be called
  329. the first time and when Nagios shuts down with Embedded Perl (ePN). In
  330. particular, do not use BEGIN blocks to initialize variables.</para>
  331. </listitem>
  332. <listitem><para>To use utils.pm, you need to provide a full path to the
  333. module in order for it to work with ePN.</para>
  334. <literallayout>
  335. e.g.
  336. use lib "/usr/local/nagios/libexec";
  337. use utils qw(...);
  338. </literallayout>
  339. </listitem>
  340. <listitem><para>Perl scripts should be called with "-w"</para>
  341. </listitem>
  342. <listitem><para>All Perl plugins must compile cleanly under "use strict" - i.e. at
  343. least explicitly package names as in "$main::x" or predeclare every
  344. variable. </para>
  345. <para>Explicitly initialize each varialable in use. Otherwise with
  346. caching enabled, the plugin will not be recompilied each time, and
  347. therefore Perl will not reinitialize all the variables. All old
  348. variable values will still be in effect.</para>
  349. </listitem>
  350. <listitem><para>Do not use < DATA > (these simply do not compile under ePN).</para>
  351. </listitem>
  352. <listitem><para>Do not use named subroutines</para>
  353. </listitem>
  354. <listitem><para>If writing to a file (perhaps recording
  355. performance data) explicitly close close it. The plugin never
  356. calls <emphasis role=strong>exit</emphasis>; that is caught by
  357. p1.pl, so output streams are never closed.</para>
  358. </listitem>
  359. <listitem><para>As in <xref linkend="runtime"> all plugins need
  360. to monitor their runtime, specially if they are using network
  361. resources. Use of the <emphasis>alarm</emphasis> is recommended.
  362. Plugins may import a default time out ($TIMEOUT) from utils.pm.
  363. </para>
  364. </listitem>
  365. <listitem><para>Perl plugins should import %ERRORS from utils.pm
  366. and then "exit $ERRORS{'OK'}" rather than "exit 0"
  367. </para>
  368. </listitem>
  369. </orderedlist>
  370. </section>
  371. <section id="runtime"><title>Runtime Timeouts</title>
  372. <para>Plugins have a very limited runtime - typically 10 sec.
  373. As a result, it is very important for plugins to maintain internal
  374. code to exit if runtime exceeds a threshold. </para>
  375. <para>All plugins should timeout gracefully, not just networking
  376. plugins. For instance, df may lock if you have automounted
  377. drives and your network fails - but on first glance, who'd think
  378. df could lock up like that. Plus, it should just be more error
  379. resistant to be able to time out rather than consume
  380. resources.</para>
  381. <section><title>Use DEFAULT_SOCKET_TIMEOUT</title>
  382. <para>All network plugins should use DEFAULT_SOCKET_TIMEOUT to timeout</para>
  383. </section>
  384. <section><title>Add alarms to network plugins</title>
  385. <para>If you write a plugin which communicates with another
  386. networked host, you should make sure to set an alarm() in your
  387. code that prevents the plugin from hanging due to abnormal
  388. socket closures, etc. Nagios takes steps to protect itself
  389. against unruly plugins that timeout, but any plugins you create
  390. should be well behaved on their own.</para>
  391. </section>
  392. </section>
  393. <section id="PlugOptions"><title>Plugin Options</title>
  394. <para>A well written plugin should have --help as a way to get
  395. verbose help. Code and output should try to respect the 80x25 size of a
  396. crt (remember when fixing stuff in the server room!)</para>
  397. <section><title>Option Processing</title>
  398. <para>For plugins written in C, we recommend the C standard
  399. getopt library for short options. Getopt_long is always available.
  400. </para>
  401. <para>For plugins written in Perl, we recommend Getopt::Long module.</para>
  402. <para>Positional arguments are strongly discouraged.</para>
  403. <para>There are a few reserved options that should not be used
  404. for other purposes:</para>
  405. <literallayout>
  406. -V version (--version)
  407. -h help (--help)
  408. -t timeout (--timeout)
  409. -w warning threshold (--warning)
  410. -c critical threshold (--critical)
  411. -H hostname (--hostname)
  412. -v verbose (--verbose)
  413. </literallayout>
  414. <para>In addition to the reserved options above, some other standard options are:</para>
  415. <literallayout>
  416. -C SNMP community (--community)
  417. -a authentication password (--authentication)
  418. -l login name (--logname)
  419. -p port or password (--port or --passwd/--password)monitors operational
  420. -u url or username (--url or --username)
  421. </literallayout>
  422. <para>Look at check_pgsql and check_procs to see how I currently
  423. think this can work. Standard options are:</para>
  424. <para>The option -V or --version should be present in all
  425. plugins. For C plugins it should result in a call to print_revision, a
  426. function in utils.c which takes two character arguments, the
  427. command name and the plugin revision.</para>
  428. <para>The -? option, or any other unparsable set of options,
  429. should print out a short usage statement. Character width should
  430. be 80 and less and no more that 23 lines should be printed (it
  431. should display cleanly on a dumb terminal in a server
  432. room).</para>
  433. <para>The option -h or --help should be present in all plugins.
  434. In C plugins, it should result in a call to print_help (or
  435. equivalent). The function print_help should call print_revision,
  436. then print_usage, then should provide detailed
  437. help. Help text should fit on an 80-character width display, but
  438. may run as many lines as needed.</para>
  439. <para>The option -v or --verbose should be present in all plugins.
  440. The user should be allowed to specify -v multiple times to increase
  441. the verbosity level, as described in <xref linkend="verbose_levels">.</para>
  442. </section>
  443. <section>
  444. <title>Plugins with more than one type of threshold, or with
  445. threshold ranges</title>
  446. <para>Old style was to do things like -ct for critical time and
  447. -cv for critical value. That goes out the window with POSIX
  448. getopt. The allowable alternatives are:</para>
  449. <orderedlist>
  450. <listitem>
  451. <para>long options like -critical-time (or -ct and -cv, I
  452. suppose).</para>
  453. </listitem>
  454. <listitem>
  455. <para>repeated options like `check_load -w 10 -w 6 -w 4 -c
  456. 16 -c 10 -c 10`</para>
  457. </listitem>
  458. <listitem>
  459. <para>for brevity, the above can be expressed as `check_load
  460. -w 10,6,4 -c 16,10,10`</para>
  461. </listitem>
  462. <listitem>
  463. <para>ranges are expressed with colons as in `check_procs -C
  464. httpd -w 1:20 -c 1:30` which will warn above 20 instances,
  465. and critical at 0 and above 30</para>
  466. </listitem>
  467. <listitem>
  468. <para>lists are expressed with commas, so Jacob's check_nmap
  469. uses constructs like '-p 1000,1010,1050:1060,2000'</para>
  470. </listitem>
  471. <listitem>
  472. <para>If possible when writing lists, use tokens to make the
  473. list easy to remember and non-order dependent - so
  474. check_disk uses '-c 10000,10%' so that it is clear which is
  475. the precentage and which is the KB values (note that due to
  476. my own lack of foresight, that used to be '-c 10000:10%' but
  477. such constructs should all be changed for consistency,
  478. though providing reverse compatibility is fairly
  479. easy).</para>
  480. </listitem>
  481. </orderedlist>
  482. <para>As always, comments are welcome - making this consistent
  483. without a host of long options was quite a hassle, and I would
  484. suspect that there are flaws in this strategy.
  485. </para>
  486. </section>
  487. </section>
  488. <section id="CodingGuidelines"><title>Coding guidelines</title>
  489. <para>See <ulink url="http://www.gnu.org/prep/standards_toc.html">GNU
  490. Coding standards</ulink> for general guidelines.</para>
  491. <section><title>Comments</title>
  492. <para>You should use /* */ for comments and not // as some compilers
  493. do not handle the latter form.</para>
  494. <para>There should not be any named credits in the source code - contributors
  495. should be added
  496. into the AUTHORS file instead. The only exception to this is if a routine
  497. has been copied from another source.</para>
  498. </section>
  499. <section><title>CVS comments</title>
  500. <para>When adding CVS comments at commit time, you can use the following prefixes:
  501. <variablelist>
  502. <varlistentry><term>- comment</term>
  503. <listitem>
  504. <para>for a comment that can be removed from the Changelog</para>
  505. </listitem>
  506. </varlistentry>
  507. <varlistentry><term>* comment</term>
  508. <listitem>
  509. <para>for an important amendment to be included into a features list</para>
  510. </listitem>
  511. </varlistentry>
  512. </variablelist>
  513. </para>
  514. <para>If the change is due to a contribution, please quote the contributor's name
  515. and, if applicable, add the SourceForge Tracker number. Don't forget to
  516. update the AUTHORS file.</para>
  517. </section>
  518. </section>
  519. <section id="SubmittingChanges"><title>Submission of new plugins and patches</title>
  520. <section id="Patches"><title>Patches</title>
  521. <para>If you have a bug patch, please supply a unified or context diff against the
  522. version you are using. For new features, please supply a diff against
  523. the CVS HEAD version.</para>
  524. <para>Patches should be submitted via
  525. <ulink url="http://sourceforge.net/tracker/?group_id=29880&amp;atid=397599">SourceForge's
  526. tracker system for Nagiosplug patches</ulink>
  527. and be announced to the nagiosplug-devel mailing list.</para>
  528. </section>
  529. <section id="New_plugins"><title>New plugins</title>
  530. <para>If you would like others to use your plugins and have it included in
  531. the standard distribution, please include patches for the relevant
  532. configuration files, in particular "configure.in". Otherwise submitted
  533. plugins will be included in the contrib directory.</para>
  534. <para>Plugins in the contrib directory are going to be migrated to the
  535. standard plugins/plugin-scripts directory as time permits and per user
  536. requests. The minimum requirements are:</para>
  537. <orderedlist>
  538. <listitem>
  539. <para>The standard command options are supported (--help, --version,
  540. --timeout, --warning, --critical)</para>
  541. </listitem>
  542. <listitem>
  543. <para>It is determined to be not redundant (for instance, we would not
  544. add a new version of check_disk just because someone had provide
  545. a plugin that had perf checking - we would incorporate the features
  546. into an exisiting plugin)</para>
  547. </listitem>
  548. <listitem>
  549. <para>One of the developers has had the time to audit the code and declare
  550. it ready for core</para>
  551. </listitem>
  552. <listitem>
  553. <para>It should also follow code format guidelines, and use functions from
  554. utils (perl or c or sh) rather than cooking it's own</para>
  555. </listitem>
  556. </orderedlist>
  557. <para>New plugins should be submitted via
  558. <ulink url="http://sourceforge.net/tracker/?group_id=29880&amp;atid=541465">SourceForge's
  559. tracker system for Nagiosplug new plugins</ulink>
  560. and be announced to the nagiosplug-devel mailing list.</para>
  561. <para>For new plugins, provide a diff to add to the EXTRAS list (configure.in)
  562. unless you are fairly sure that the plugin will work for all platforms with
  563. no non-standard software added.</para>
  564. <para>If possible please submit a test harness. Documentation on sample
  565. tests coming soon.</para>
  566. </section>
  567. </section>
  568. </article>
  569. </book>