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@@ -0,0 +1,40 @@
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+---
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+name: Support request
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+about: Need some help? Got an error message?
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+title: ""
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+labels: support
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+assignees: ''
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+
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+---
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+
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+**What seems to be the problem?!**
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+
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+If you are getting an error message, then please copy/paste, or better, provide
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+a screenshot to show us exactly what is wrong.
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+
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+**What package/file/container did you use to install OliveTin?**
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+
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+eg: OliveTin-1234-x86_64.rpm
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+eg: Container from Dockerhub - please include the version number
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+
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+**Your config.yaml**
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+
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+```
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+Please copy-paste your config.yaml here
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+
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+You don't need to include anything under "actions:" unless that is where your
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+error probably is.
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+```
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+
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+**OliveTin logs**
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+
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+If possible, please copy and paste your OliveTin logs from when the error happened.
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+
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+**Screenshot of WebDeveloper console logs**
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+
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+If you know how, and if you think it's relevant, a screenshot of the
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+WebDeveloper console from when you clicked a button is often really helpful.
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+
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+**Anything else?**
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+
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+Add any other context about the problem here.
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jamesread