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@@ -12,6 +12,12 @@ assignees: ''
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If you are getting an error message, then please copy/paste, or better, provide
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a screenshot to show us exactly what is wrong.
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+**Can you provide a sosreport?**
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+
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+A sosreport really helps us to help you, by providing critical information about your install. If you can generate a sosreport, please copy and paste the output here.
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+
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+How to generate a sosreport: https://docs.olivetin.app/sosreport.html
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+
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**What package/file/container did you use to install OliveTin?**
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eg: OliveTin-1234-x86_64.rpm
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jamesread