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@@ -33,9 +33,11 @@ Here are some tips to help you present your bug report or suggestion:
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* **Give an explicit title to your request**, even if it’s a bit long. This not only helps us understand your request, but also to find your ticket later.
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* **One request = one ticket.** You may have lots of ideas while being afraid to spam the bug manager: it doesn’t matter. It’s better to have a few too many tickets than too many requests in one. We’ll close and consolidate requests when possible.
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* If you report a bug, think about **providing us with the FreshRSS logs** (accessible in the FreshRSS `data/log/` folder) and the **PHP logs** (the location may vary by distribution, but consider searching in `/var/log/httpd` or `/var/log/apache`).
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-* If you can’t find the log files, specify it in your ticket so we know you’ve already searched.
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-* Not all bugs require logs, but if you have any doubts, it is better to provide them to us. Logs are important and very useful for debugging!
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-* The logs may reveal confidential information, so **be careful not to disclose anything sensitive.**
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+ * If you can’t find the log files, specify it in your ticket so we know you’ve already searched.
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+ * Not all bugs require logs, but if you have any doubts, it is better to provide them to us. Logs are important and very useful for debugging!
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+ * The logs may reveal confidential information, so **be careful not to disclose anything sensitive.**
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+* If you report a feed problem, it will be easier if you could provide a snapshot of its content in a text file.
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+See [here](#how-to-provide-feed-data) for more information.
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In addition, when facing a bug, you’re encouraged to follow this message format (from the [Sam & Max website](http://sametmax.com/template-de-demande-daide-en-informatique/):
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@@ -64,3 +66,13 @@ Remember to give the following information if you know it:
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3. Which version of PHP?
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4. Which database: SQLite, MySQL, MariaDB, PostgreSQL? Which version?
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5. Which distribution runs on the server? And… which version?
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+
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+## How to provide feed data
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+
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+If you need us to investigate a feed problem, it will be easier if you provide a snapshot of the feed data.
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+To do that, you can launch the following command:
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+
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+```bash
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+wget <feed url> -O output.rss.txt
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+```
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+Then you can drag-and-drop the generated file into the issue.
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